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The Hub @ 3016 Minnehaha Ave will be CLOSED Monday 4/19 through Friday 4/23

Updated April 15, 2021

Dear Hub Customers,
  
Due to the unprecedented demand of bike sales and repair services with this early springtime rush we have experienced, our Shop Stewards, Department Coordinators, and Worker-Ownership have voted that The Hub's location at 3016 Minnehaha Ave will be CLOSED Monday, April 19 through Friday, April 23. We want to be better able to accommodate mid-season repairs on a shorter timeline, and we just received a large shipment of boxed bikes (singlespeeds! Surly Big Fat Dummies! Surly Big Easy's! and everyone's favorite, the Jamis Coda!), and need time to assemble them to continue to offer the depth and variety of bikes that The Hub is known for.
What this means for our customers:
- No in-person sales or service intake at our Minnehaha shop from Monday 4/19 - Friday 4/23.
- Online sales, curbside pickup, and service pickups available during normal business hours (10am-8pm)
- Customers with existing service appointments will still be accommodated as promised. As always we will call as soon as your bike is ready for pick up.
- Please utilize the 3016 front door for all pickups/dropoffs.
- Classes and Grease Rag will be hosted as scheduled.
- Normal service to resume on Saturday 4/24.

During All Shop Visits

- Any in-person interactions (including while outside) with our staff require a mask or face covering that covers nose & mouth, with exception to those who cannot keep a mask on their face (viz. children). For those who otherwise cannot wear a mask, we can accommodate you over the phone and from contactless pick up/drop off.
- Respect a 6-foot distance away from people, including while standing in line outside. We have markings on our sidewalks and on our shop floors to help with this.


Online Store

Our web store remains open 24/7:  SHOP NOW
Curbside pick-up is available daily from our 3016 Minnehaha Ave shop.
Due to high customer volume and reduced staffing, please allow 24-36 hours for processing of in-stock parts/accessories/clothing orders. We will contact you via email or phone when your order is ready for pick-up.

Classes & Events

Classes at The Hub at full-speed! We have a designated education space and are facilitating classes inside our 3020 Minnehaha Ave storefront, thanks in part to our community's support! 
Registration links for each course can be found with the course descriptions in our web store.
We will be practicing safety protocols for all events and classes, including:
- Masks that cover both nose & mouth are required by all.
- Social distancing of at least 6' with some physical barriers.
- Disinfection of all surfaces before & after events; limited sharing of tools and other supplies.
- Nitrile gloves available for attendees.
Grease Rag Open Shop is active again on the 2nd & 4th Thursdays, 6pm-8pm at our 3020 Minnehaha Ave shop, and can accommodate up to 5 participants at a time. Please reserve a work stand if you plan to attend.

Used Bikes & Parts Trading & Purchases Suspended

Used bikes & parts shopping & trades will all be suspended for this week.
 

University Bike Center

Our University Bike Center (401 SE Oak St) operations are unaffected, and this shop will remain open Monday through Friday, 10am-6pm. This location currently has a 3 week turn-around time for tune-ups and other repairs, and this shop is allowing one customer inside at a time.

DIY Space Closed

We have made the decision to close our D.I.Y space for the time being. Tools can be purchased through our online store and we have some maintenance and repair resources available here on our website. 


If you need to contact us for any other reason, please email us at thehub@thehubbikecoop.biz.
  
We appreciate your support, and hope to see you in our shops again soon. We will continue to provide updates through our newsletter (subscribe here) and social media channels.
  
Regards,
The Hub Bike Co-op