Return and Exchange Policy


The Hub Bike Co-op’s Return and Exchange Policy:


Bicycles* and used parts may be returned with original receipt and in the same condition within 2 weeks of original purchase. All other new items may be returned with original receipt and packaging in unused condition within 30 days.

Refunds for credit card or debit purchases will be credited to the cardholder of the original purchase. Since we do not keep large amounts of cash on hand, refunds for cash purchases over $75 will receive their refund by check issued at our 3016 Minnehaha Ave location.

If you find out it’s just not the bike for you, bring it back within 15 days for a refund provided the bike is still in new condition, with the exception of special order bikes. Labor charges for accessories and alterations of new bike will be applied on bikes returned for refund.

*Special orders are non-refundable and consignment items are not returnable.

If you have any return questions please email: